NHTSA Complaint #11256613 — 2016 VOLKSWAGEN TOUAREG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11256613
Vehicle	2016 VOLKSWAGEN TOUAREG
Component	ENGINE
Date of Incident	September 16, 2019
Date Filed	September 19, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

MY ENGINE WAS DAMAGED AND BROUGHT TO THE DEALERSHIP. THE DEALER IS SUGGESTING I HAVE GOTTEN WATER IN THE INTAKE BOX AND THE DRAIN WAS CLOGGED RESULTING IN ENGINE DAMAGE. THEY ARE ASKING THAT I PAY FOR THE DAMAGES AND I BELIEVE IT IS A DESIGN FLAW. THIS WAS A RECLASS BY VW GLOBALLY BUT NOT IN AMERICA.

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