NHTSA Complaint #11256594 — 2010 HYUNDAI SANTA FE

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11256594
Vehicle	2010 HYUNDAI SANTA FE
Component	STEERING
Date of Incident	September 13, 2019
Date Filed	September 19, 2019
Mileage	104,695 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WARNING: WHILE TURNING LEFT INTO MY DRIVEWAY (IN MOTION), MY 2010 SANTA FE STEERING SUDDENLY LOCKED UP AND I DROVE ONTO MY LAWN. VERY SCARY AND THIS WAS WITHOUT WARNING! SIMPLY MEANING, IF THE POWER STEERING PUMP WAS THE ISSUE, THERE WOULD BE NOISE AND A GRADUAL FAILURE; HOWEVER, THIS WAS VERY SUDDEN. AS OF THIS WRITING, THE STEERING IS VERY DIFFICULT AND THE VEHICLE IS UNSAFE TO DRIVE. THANK GOD I HAVE AN EXTENDED WARRANTY AND NOW IT IS IN THE SHOP FOR DIAGNOSES. THIS PROBLEM NEEDS TO BE ADDRESSED!!!

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