NHTSA Complaint #11256532 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11256532
Vehicle	2018 JEEP COMPASS
Component	ENGINE
Date of Incident	March 26, 2019
Date Filed	September 18, 2019
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

PURCHASED VEHICLE IN NOVEMBER 2018, WITHIN 3 MONTHS IT HAD BURNED ALL OIL WITH ONLY 4K MILES USAGE. AFTER AN OIL CHANGE, ALL OIL WAS BURNED AGAIN WITHIN 3 WEEKS. IN MAY TOOK IT FOR ANOTHER OIL CHANGE, ONCE AGAIN DANGEROUSLY LOW. WITHIN 2 MONTHS (8K MILES) RECEIVED MULTIPLE OIL PRESSURE ALERTS AND CONTACTED DEALERSHIP TO START OIL CONSUMPTION TESTS. DEALERSHIP JUST CHANGED OIL AND TOLD ME TO COME BACK IN 1000 MILES. CURRENTLY ONLY 3 WEEKS LATER AND CONTINUING TO RECEIVE NEW OIL PRESSURE ALERTS AND UPON CHECKING OIL LEVELS, IT'S BURNED 3 QTS AND IS DANGEROUSLY LOW AGAIN. DEALERSHIP REFUSES TO DO ANYTHING OTHER THAN TOP OFF FLUIDS, WHILE USING MY FREE OIL CHANGES WITH MY JEEP WAVE PROGRAM TO CHANGE OIL/ TOP OFF FLUIDS. CURRENT MILEAGE 8863K .

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