NHTSA Complaint #11256526 — 2017 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 25 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE AND THE VEHICLE BEGAN TO STALL. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE TO ART MOEHN CHEVROLET HONDA (2200 SEYMOUR RD, JACKSON, MI 49201, 517-787-7700) WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE CAMSHAFT THAT BURST AND SPREAD METAL FRAGMENTS THROUGHOUT THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT FINANCIAL ASSISTANCE TOWARDS THE COST OF A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.