NHTSA Complaint #11256394 — 2009 MAZDA TRIBUTE

TL* THE CONTACT OWNS A 2009 MAZDA TRIBUTE. UPON PURCHASING THE VEHICLE USED FROM SCOTT EVANS NISSAN (725 BANKHEAD HWY, CARROLLTON, GA 30117, 770-832-8222), THE POWER ASSIST FAILED WITHOUT WARNING. WHEN THE VEHICLE WAS RESTARTED, THE POWER ASSIST BEGAN TO WORK AGAIN. UPON PURCHASING THE VEHICLE, THE POWER ASSIST FAILED INTERMITTENTLY WITHOUT WARNING. WHEN THE CONTACT FIRST EXPERIENCED THE FAILURE, HE CONTACTED BEYER MAZDA (4015 VALLEY PIKE SUITE B, WINCHESTER, VA 22602, 540-931-9520) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING); HOWEVER, THE RECALL HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE CONTACT CALLED FLOW MAZDA OF CHARLOTTESVILLE (1289 STONY POINT RD, CHARLOTTESVILLE, VA 22911, 434-296-4147) TO VERIFY THE INFORMATION AND RECEIVED THE SAME INFORMATION THAT HE WAS GIVEN FROM THE PREVIOUS DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,767.