NHTSA Complaint #11449558 — 2009 MAZDA TRIBUTE

The contact owns a 2009 Mazda Tribute. The contact stated while driving 40 MPH, the power steering assist failed to operate as needed without warning. The contact used excessive force to drive the vehicle back to his residence. The next day, the contact had the vehicle towed to the dealer where he was informed that he could not service the vehicle for a month; however, after cancellation, the mechanic was able to repair the vehicle. Prior to the repair, the contact discovered NHTSA Campaign Number: 14V282000 (Steering). The contact made several attempts to reach the manufacturer however, the attempts were unsuccessful. The vehicle was repaired. The failure mileage was approximately 99,000.