NHTSA Complaint #11256353 — 2017 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11256353
Vehicle 2017 ACURA MDX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE AND INFORM ME TO LET THEM KNOW TO COME BACK IF THE ISSUE APPEARS. THIS HAPPENED WITH MY TRUNK AND MY JERKY TRANSMISSION. ON ANOTHER NOTE, I HAVE HAD ISSUES WITH A CHOPPY TRANSMISSION. THE CAR JERKS FROM 1ST TO 2ND EVERYTIME. THEY KNOW ABOUT THE PROBLEM BUT REFUSE TO FIX IT. THE 2019 MODELS DONT HAVE THIS PROBLEM AS I TEST DROVE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU PRESS THE ACCELERATOR IT GIVES A JERK AND IN THE WINTER IF YOU ARE NOT PREPARED IT CAN CATCH YOU OFF GUARD.

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