NHTSA Complaint #11256200 — 2013 DODGE GRAND CARAVAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11256200
Vehicle	2013 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	September 8, 2019
Date Filed	September 17, 2019
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHILE STOPPED AT A RED LIGHT ON THE MORNING OF SEPTEMBER 8TH, 2019. MY VEHICLE WAS STATIONARY. NO ACCIDENT OR REAR COLLISION OCCURRED. PHOTOS OF FRONT AND BACK OF VEHICLE WILL PROVE NO DAMAGE. IT APPEARS THE PLASTIC RETAINER WHICH HOLDS THE COMPONENT TOGETHER FAILED AND SNAPPED ON ITS OWN ACCORD. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY DODGE/CHRYSLER.

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