NHTSA Complaint #11256167 — 2016 CHEVROLET SUBURBAN

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11256167
Vehicle	2016 CHEVROLET SUBURBAN
Component	SUSPENSION
Date of Incident	September 11, 2019
Date Filed	September 17, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

MY ISSUE SOUNDS VERY SIMILAR TO NHTSA ID NO. 11254723. I HAD TO HAVE THE FRONT STRUTS REPLACED AFTER IT WAS FOUND THAT THEY WERE BLOWN DURING AN INSPECTION. THE VEHICLE ONLY HAS APPROXIMATELY 60K MILES, WHICH IS MUCH SHORTER THAN THE LIFE EXPECTANCY OF STRUTS. I WAS TOLD BY THE REPAIR SHOP THAT A TECHNICAL SERVICE BULLETIN (05-03-08-002H) HAS BEEN PUBLISHED. SHOULD THIS BE A RECALL?

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