NHTSA Complaint #11256141 — 2018 RAM 1500 VISIBILITY/WIPER

Complaint Details

ODI Number	11256141
Vehicle	2018 RAM 1500
Component	VISIBILITY/WIPER
Date of Incident	September 1, 2018
Date Filed	September 17, 2019
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SWITCHED TO RECYCLE MODE IN THE RAIN AND THE WINDSHIELD FOGGED UP. IN ADDITION, DURING INCLEMENT WEATHER, THE DEFROSTER FAILED TO WORK. THE VEHICLE WAS TAKEN SEVERAL TIMES TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214) 390-7543) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL WAS CLOGGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59792292. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 5,000.

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