NHTSA Complaint #11256113 — 2012 HYUNDAI TUCSON

ON JULY 4, 2019 I WAS DRIVING AND MY VEHICLE SUDDENLY BROKE DOWN WHILE DRIVING ABOUT 60MPH IN MANAHAWKIN NJ ON RT. 72. I HAVE NOT HAD ANY ISSUES LEADING UP TO THIS. I HAD TO HAVE THE VEHICLE TOWED. SINCE THE NEAREST HYUNDAI DEALERSHIP WAS CLOSED B/C OF THE HOLIDAY I HAD IT TOWED TO MR. TIRE. THEY AT FIRST THOUGHT IT WAS THE ALTERNATOR THEN THE STARTER, BUT THEN DECIDED IT WAS AN ENGINE ISSUE. I THEN HAD IT TOWED TO THE DEALERSHIP AND THEY CONFIRMED IT WAS AN ENGINE FAILURE AND IT WOULD BE COVERED UNDER WARRANTY. HOWEVER IT TOOK A FEW WEEKS TO EVEN GET THAT DETERMINATION. THEN I WAS TOLD THAT PARTS WERE ON BACK ORDER AND IT WOULD BE A MINIMUM OF 3 MONTHS. AFTER WEIGHING OPTIONS I DECIDED TO SADLY TRADE IN THE VEHICLE. ON SEPTEMBER 9, 2019 I RECEIVED A RECALL NOTICE ON THE CAR (NHTSA RECALL #: 19VX-063; HYUNDAI RECALL #: 181) FOR OIL LEAK THAT COULD LEAD TO ENGINE DAMAGE, STALLED ENGINE, RISK OR CRASH OR FIRE. I AM VERY UPSET THAT I AM JUST RECEIVING THIS RECALL NOW AND THE INCIDENT COULD HAVE BEEN PREVENTED. LUCKILY I WAS NOT ON A VERY BUSY ROAD AT THE TIME OF THE BREAK DOWN BUT IT COULD HAVE VERY WELL PUT ME IN A DANGEROUS SITUATION.