NHTSA Complaint #11256101 — 2013 DODGE JOURNEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11256101
Vehicle 2013 DODGE JOURNEY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

SOMETHING HAS GONE VERY WRONG IN MY TRANSMISSION. POSSIBLY TORK CONVERTER OR A PUMP CAUSING 2 ERROR CODES AND A HUGE WINDING NOISE UPON STARTING THE VEHICLE. THE ERROR CODES ARE P083B FOR THE TFPS AND P0944 HYDRAULIC PRESSURE UNIT. MY CAR IS 2013 AND WAS PURCHASED ON APRIL 7TH WITH 44,011 MILES ON IT. I HAVE SINCE PUT 14000 MILES ON IT WITH THE NEEDED AND PROPER OIL CHANGES EVERY 5000 MILES. I WAS DRIVING AND STARTED HEARING A HIGH PITCHED WINDING NOISE. I STARTED TO HEAD TO SOMEPLACE I WOULD BE ABLE TO PARK AND STOPPED AT A RED LIGHT. ONCE IT TURNED GREEN I PROCEEDED TO PRESS ON THR GAS AND THE CAR DIDNT MOVE RATHER SLID BACKWARD ALMOST HITTING THE CAR BEHIND ME. I HAD MY 3 YEAR OLD IN THE CAR PROPERLY RESTRAINED IN THE CORRECT CAR SEAT BUT IT WAS SCARY. I THEN HAD IT TOWED TO A TRANSMISSION SHOP AND GOT A DIAGNOSIS OF NEEDING TO REBUILD MY TRANSMISSION. SO A 2013 DODGE JOURNEY NEEDS THE TRANSMISSION REBUILT AT 58K MILES.

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