NHTSA Complaint #11255849 — 2017 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11255849
Vehicle	2017 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	September 16, 2019
Date Filed	September 16, 2019
Mileage	36,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE LEAVING THE NEIGHBORHOOD, CAME TO A STOP, AUTO STOP/START ENGAGED, RELEASED BRAKE TO ACCELERATE, VEHICLE DIED. MOVED SHIFTER TO PARK AND ATTEMPTED TO RESTART. ODD STUTTERING SOUND LIKE THE ENGINE CAN'T TURN OVER. REPEATED SEVERAL TIMES WITHOUT SUCCESS, THEN CALLED FOR A TOW TO DEALER. RADIO STILL WORKED AND BOTH BATTERIES HAD BEEN REPLACED ABOUT 3 WEEKS AGO. DEALER SAYS ABS ERROR LIGHT IS ON BUT VEHICLE STARTED. AWAITING DIAGNOSIS.

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