NHTSA Complaint #11255809 — 2011 ACURA MDX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11255809 |
| Vehicle | 2011 ACURA MDX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 127,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
ON SEPT 11 2019 MY MECHANIC NOTIFIED ME OF A PROBLEM WITH MY 2011 ACURA MDX. HE SAID IT WAS EXCESSIVELY BURNING OIL. HE SAID TO CONTACT ACURA/HONDA BECAUSE THEY IDENTIFIED IT AS A PROBLEM WITH SOME OF THEIR CARS. I CALLED THAT SAME DAY AND WAS TOLD THAT YES, THERE IS A DEFECT IN MY MAKE AND MODEL CAR AND THAT HAD ISSUED A WARRANTY TO COVER THE REPAIRS, BUT UNFORTUNATELY, BECAUSE I WAS 11 DAYS TOO LATE, THEY WOULD NOT FIX THE CAR. I HAVE ASKED FOR AN EXTENSION TO AT LEAST GET THE OIL CONSUMPTION TEST DONE (THAT I WOULD PAY FOR) TO SEE IF MY CAR HAS THE DEFECT. THEY SAID THAT I AM FREE TO GET THE TEST DONE ON MY OWN AND EVEN IF THE CAR IS DEFECTIVE THEY WILL NOT FIX IT. ALL I AM ASKING IS FOR THEM TO FIX THE DEFECTIVE CAR. I NEVER RECEIVED THE LETTER AND THEY CANNOT VERIFY WHETHER THEY SENT IT TO ME.
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