NHTSA Complaint #11686570 — 2011 ACURA MDX

The hazard warning switch on my 2011 Acura MDX Technology & Entertainment Package VIN [XXX] sticks. It is due to a manufacturing defect and not because of normal wear and tear. That is a safety concern because when it is pressed and sticks, such as when giving the right of way to an emergency vehicle, or in bad weather, it not possible to make it unstuck while driving, and requires a screwdriver to pry it back to unstuck position, and if that option is not available then the stuck hazard switch will drain the battery when the vehicle is shut down. Please refer to enclosed Acura ServiceNews Article B15070C. On 8/9/2025, for my service at Hendrick Acura, I requested this known safety issue be fixed. I demonstrated by pressing the hazard switch that got stuck and required a screwdriver to unstick it. But the dealer unreasonably wanted me to pay $99 diagnostic fee to troubleshoot an obvious issue and even when I showed them the Acura ServiceNews Article B15070C. So, I was forced to confirm the issue indirectly myself. On 8/11/2025, I ordered a replacement hazard switch part number 33510-STX-A02 from another Acura dealer Contemporary Cars, for $37.02, per enclosed, even though it was a waste of my money. I swapped out the hazard switch and as expected it still got stuck. I have enclosed two pictures of my DIY diagnostic. I then searched for replacement dashboard center panel online from the Acura dealers, but I am unable to find any available. I then contacted Acura Client Relations on 8/25/2025, and they opened a Case # [XXX]. Kevin from Acura Client Relations called and stated that B15070C does not apply to my VIN. But I disagree because B15070C states for 'Affected Vehicles' - "2010-13 MDX (All trim levels except base." Hence, I am contacting NHTSA to ask Acura to cover my VIN as a saftey recall, and either provide me a replacement center panel that does not have the same manufacturing defect, or ask Hendrick Acura to replace it free of cost. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A