NHTSA Complaint #11255799 — 2017 AUDI A4 ALLROAD

NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.