NHTSA Complaint #11501571 — 2017 AUDI A4 ALLROAD

ELECTRICAL SYSTEM issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11501571
Vehicle 2017 AUDI A4 ALLROAD
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 83,867 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.

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