NHTSA Complaint #11255768 — 2014 AUDI A4 ALLROAD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11255768
Vehicle	2014 AUDI A4 ALLROAD
Component	ENGINE
Date of Incident	September 15, 2019
Date Filed	September 16, 2019
Mileage	84,241 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

THIS IS THE 4TH TIME I WILL HAVE TO REPLACE MY GAS PUMP AND /OR MY 3RD ENGINE IN MY 2014 AUDI A4. MY EPC LIGHT TURNS ON THEN MY CAR VIOLENTLY SHAKES AND THEN IT CUTS OFF. THIS HAS HAPPENED WHILE CROSSING AN INTERSECTION, DRIVING IN THE GAS STATION PARKING LOT, AT A PARKING LOT AFTER LEAVING A FRIENDS HOME AND AT MY HOME. I HAVE REPORTED THIS TO AUDI USA, LAS VEGAS AUDI AND THE FINANCE COMPANY. TODAY IT HAPPENED 1 YEAR AND 1 DAY AFTER IT HAPPENED LAST. I PARKED AT THE STORE RAN IN AND CAME OUT TURNED ON THE CAR AND THE EPC LIGHT CAME ON. I HAVE SPENT THOUSANDS OF DOLLARS ON REPAIRS, CAR RENTALS, RIDESHARES AND REPLACEMENT PARTS FOR THE SAME THING OVER AND OVER. I AM NOT SURE WHAT RECOURSE I HAVE BUT I NEED ASSISTANCE. THE 1ST TIME AUDI REPLACED THE ENGINE AND 7 MONTHS LATER IT HAPPENED AGAIN SO THEY REPLACED THE GAS PUMP, 1 YEAR LATER THE SAME THING HAPPENED AND THEY WANTED ME TO PAY FOR ANOTHER GAS PUMP BECAUSE THE WARRANTY ENDED. THEN ITS BEEN REPAIRED TWICE BY ANOTHER MECHANIC FOR THE EXACT SAME THING.

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