NHTSA Complaint #11255724 — 2006 TOYOTA TACOMA

THERE WAS A RECALL FOR FRAME RUST ON TACOMA TRUCKS BETWEEN 2005-2010. MY TRUCK WAS AFFECTED WITH THIS RECALL AND I TOOK IT TO A TOYOTA DEALER IN DEC 2014 FOR EVALUATION. THE DEALER SAID THE FRAME WAS FINE BUT THEY APPLIED A CORROSION PROTECTION SPRAY AND SAID THAT WOULD PROTECT THE FRAME. IN AUGUST 2019, WE NOTICE A GOOD BIT OF RUST ON THE FRAME AND TOOK IT TO A DIFFERENT TOYOTA DEALER AND THEY SAID THERE'S A LOT OF RUST AND THE FRAME IS RUSTED THROUGH. IN 2014 WHEN TREATED AS A SOLUTION TO THE RECALL, THE TRUCK HAD 56,853 MILES ON IT. IN AUGUST 2019 WHEN WE TOOK IT IN FOR EVALUATION, THE TRUCK HAD 75,239 MILES ON IT. SINCE 2014, WE ONLY PUT 19,092 MILES ON THE TRUCK. ATTACHED IS SOME PHOTO'S OF THE FRAME AND 1 OF THE TRUCK TO SHOW THE CONDITION OF THE VEHICLE. MY COMPLAINT IS WE DID WHAT WE WERE SUPPOSED TO DO WHEN THE RECALL WAS ACTIVE AND WE WERE TOLD THE CORROSION PROTECTION SPRAY WOULD PROTECT THE FRAME BUT NOW I HAVE A SAFETY ISSUE BECAUSE THE FRAME IS RUSTED THROUGH AND PER THE DEALER THERE'S NOTHING THEY CAN DO BECAUSE THERE'S NO OPEN PROGRAM. IF PROTECTED, WHY DID THE FRAME RUST THROUGH WITH VERY LITTLE MILES ON IT. I'M GOING USE THE DATE AS AUGUST 7, 2019 SINCE THAT'S WHEN THE DEALER SAID THE FRAME WAS RUSTED THROUGH.