NHTSA Complaint #11255592 — 2016 FORD F-150

HAVE HAD THIS VEHICLE TO DEALER MULTIPLE TIMES WITH COMPLAINT OF HEARING RATTLING UNDER VEHICLE AND IN STEERING COLUMN ALONG WITH NOISE FROM RIGHT FRONT BRAKE AREA. ALSO WITH COMPLAINTS OF VEHICLES WANDERING LEFT AND RIGHT ON HIGHWAY REGARDLESS OF ROAD CROWN. HAVE ASKED SPECIFICALLY TO CHECK THE ELECTRIC STEERING TO ENSURE NOT FAULTY. ALL THESE COMPLAINTS WHILE STILL UNDER ORIGINAL WARRANTY. TODAY, TWO WEEKS AFTER LAST VISIT, STEERING LOCKS UP WHILE DRIVING AND I CANNOT TURN THE VEHICLE. FORTUNATELY, I WAS ON MY PROPERTY GOING SLOW AND WAS ABLE TO STOP SAFELY. I WAS DRIVING HOME AND DROVE 30 MILES ON THE INTERSTATE DOING 70MPH. GLAD THE STEERING DID NOT FREEZE THEN. SHUT THE VEHICLE OFF AND THEN RESTARTED IT AND GOT THE 'STEERING ASSIST FAULT SERVICE REQUIRED' ON THE CLUSTER ALONG WITH A BUNCH OF OTHER SYMBOLS. THE SYNC SCREEN CAME UP AND FROZE AND COULD NOT BE CLEARED NOR WAS IT RESPONSIVE TO ANY OTHER SELECTIONS ON SCREEN. I THINK THIS IS AN ELECTRICAL ISSUE WITH EITHER THE ELECTRIC STEERING, A SENSOR OR POSSIBLE LOW OR INTERRUPTED VOLTAGE. THIS VEHICLE HAS NO VOLTAGE GAUGE FOR BATTERY NOR WAS THERE ANY INDICATOR THAT WARNED OF A LOW VOLTAGE ISSUE WHEN THE STEERING WHEEL WOULD NOT TURN. IS NHTSA WAITING FOR SOMEONE TO BE KILLED WITH THIS PROBLEM BEFORE IT IS INVESTIGATED? I AM WAITING UNTIL MONDAY WHEN DEALER OPENS TO HAVE THEM COME GET THIS VEHICLE. I AM AFRAID TO EVEN ATTEMPT TO DO ANYTHING TO IT TO DRIVE IT TO DEALER FOR SERVICE. I AM UPLOADING THE LATEST SERVICE INVOICE FOR THIS ISSUE. DEALER HAS CONSISTENTLY STATED THERE WAS NOTHING WRONG.