NHTSA Complaint #11255429 — 2017 FORD FOCUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11255429
Vehicle	2017 FORD FOCUS
Component	SERVICE BRAKES
Date of Incident	September 13, 2019
Date Filed	September 13, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

PURCHASED 9/2018.CARE HAS BEEN SHAKING LIKES ITS GOING TO FALL APART EVER SINCE THEN. . I HAVE A MANUAL TRANSMISSION AND CAR GRUNTS WHEN PICKING UP SPEED LIKE I HAVE A CLUTCH SHIFT AND MAKES THIS SCRATCHING NOISE WHEN I SHIFT FROM PARK TO REVERSE. OR REVERSE TO DRIVE. ALSO WHEN I BARELY TAP THE BREAKS ITS STOP SO SUDDENLY THE JILT FORCES ME FORWARD.. TODAY 9/13/19 THE TRANSMISSION FAULT MESSAGE CAME ON. AND WENT OFF. THEN WHEN I START THE CAR BACK UP TO CHECK SYSTEMS.. THE MESSAGE SYSTEM SAYS ALL SYSTEMS NORMAL AND THE LIGHT DIDNT COME BACK ON AFTER DRIVING IT AROUND, SHIFT FROM REVERSE TO DRIVE, AND SHUTTING OF AND STARTING UP CAR 3 DIFFERENT TIMES.

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