NHTSA Complaint #11255319 — 2012 BMW 528XI

TL* THE CONTACT OWNS A 2012 BMW 528XI. ONCE THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL WINDING NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BMW OF CATONSVILLE (6700 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (844) 221-1352) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED PARTIAL ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.