NHTSA Complaint #11255317 — 2012 FORD FOCUS

HAVE TAKEN MY FOCUS FOUR TIMES TO FORD. TWICE FOR THE SHUDDERING THE CAR WAS DOING TO TUCKER FORD IN BRUNSWICK ME. AND NOW TWICE TO ROWE FORD IN AUBURN, ME. WHERE A NEW CLUTCH WAS PUT IN AND NOW THE MODULE THAT CONTROLS THE CLUTCH NEEDS TO BE REPLACED AND FORD WILL NOT COVER. THEY WANT 950.00 TO DO THE WORK AND I MAY GET MY MONEY BACK IN THE SETTLEMENT. THE CAR HAS BEEN THERE FOR A WEEK AND A HALF. I HAVE TAKEN PICTURES OF THE CODE FROM THE CAR AND ALL REPAIR RECORDS SINCE I FILED WITH THE SETTLEMENT GROUP. FORD IS MAKING THINGS EVEN MORE DIFFICULT TO DEAL WITH ANY CLUTCH ISSUES. THEY EVEN ADMIT THE ISSUES AND DO NOTHING AT THE DEALERSHIP. THEY ARE WAITING FOR THE CUSTOMER TOP GET MADE AND JUST PAY FOR THE REPAIR SO THAT THEY MAY NOT HAVE TO COVER IT IN THE END. THE CODE THAT CAME UP IS TRANSMISSION MALFUNCTION SERVICE NOW AND NO HILL ASST.. I WAS DRIVING ON A FLAT ROAD.