NHTSA Complaint #11255260 — 2016 HONDA ODYSSEY
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11255260 |
| Vehicle | 2016 HONDA ODYSSEY |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
ON SEPTEMBER 12TH 2019, AROUND 11PM I WAS DRIVING APPROX 45MPH ON A ROAD WITH NO OTHER CARS IN SIGHT. IT WAS ONE OF THE HOTTEST DAYS OF THE YEAR WITH THE HEAT INDEX THAT DAY OVER 100 DEGREES F. WHILE I WAS DRIVING THERE WAS A LOUD EXPLOSION ABOVE MY HEAD. AFTER RECOVERING FROM THE SHOCK, I LOOKED UP AND DISCOVERED THAT THE SUNROOF HAD SHATTERED COMPLETELY (STILL TOGETHER). I PULLED OVER. THERE WAS NO HOLES OR NICKS BUT A LARGE OUTWARD PROTRUSION AS IF THE IT EXPLODED OUTWARD FROM THE INTERIOR OF THE CAR. AS I DROVE IT HOME SOME OF THE TOP PIECES OF THE CRACK EVENTUALLY BROKE AWAY FORMING A HOLE. THE NEXT MORNING I TOOK IT INTO THE HONDA DEALERSHIP AND THEY DIDN'T EVEN LOOK AT IT BUT JUST CLAIMED THAT A ROCK MUST HAVE HIT IT. THEY TOLD ME THE LARGE UPWARD PROTRUSION WAS CAUSED MY DRIVING WIND AFTER THE CRACK HAD HAPPENED (BUT I PULLED OVER INSTANTLY). THIS SEEMS INCREDIBLY DANGEROUS AND I AM SAD THAT THE DEALER WON'T EVEN AKNOWLEDGE THE POSSIBILITY OF A DEFECT IN THE SUNROOF GLASS.
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