NHTSA Complaint #11255260 — 2016 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11255260
Vehicle 2016 HONDA ODYSSEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

ON SEPTEMBER 12TH 2019, AROUND 11PM I WAS DRIVING APPROX 45MPH ON A ROAD WITH NO OTHER CARS IN SIGHT. IT WAS ONE OF THE HOTTEST DAYS OF THE YEAR WITH THE HEAT INDEX THAT DAY OVER 100 DEGREES F. WHILE I WAS DRIVING THERE WAS A LOUD EXPLOSION ABOVE MY HEAD. AFTER RECOVERING FROM THE SHOCK, I LOOKED UP AND DISCOVERED THAT THE SUNROOF HAD SHATTERED COMPLETELY (STILL TOGETHER). I PULLED OVER. THERE WAS NO HOLES OR NICKS BUT A LARGE OUTWARD PROTRUSION AS IF THE IT EXPLODED OUTWARD FROM THE INTERIOR OF THE CAR. AS I DROVE IT HOME SOME OF THE TOP PIECES OF THE CRACK EVENTUALLY BROKE AWAY FORMING A HOLE. THE NEXT MORNING I TOOK IT INTO THE HONDA DEALERSHIP AND THEY DIDN'T EVEN LOOK AT IT BUT JUST CLAIMED THAT A ROCK MUST HAVE HIT IT. THEY TOLD ME THE LARGE UPWARD PROTRUSION WAS CAUSED MY DRIVING WIND AFTER THE CRACK HAD HAPPENED (BUT I PULLED OVER INSTANTLY). THIS SEEMS INCREDIBLY DANGEROUS AND I AM SAD THAT THE DEALER WON'T EVEN AKNOWLEDGE THE POSSIBILITY OF A DEFECT IN THE SUNROOF GLASS.

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