NHTSA Complaint #11255226 — 2017 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11255226
Vehicle 2017 ACURA MDX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 17,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR

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