NHTSA Complaint #11255100 — 2016 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A TICKING NOISE COMING FROM UNDER THE HOOD OF THE VEHICLE. ALSO, THE OIL LIGHT AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. WHEN ATTEMPTING TO DRIVE THE FOLLOWING DAY, THE VEHICLE WOULD NOT GO PAST FIRST OR SECOND GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD THE VEHICLE TOWED TO ROUTE 46 HYUNDAI (LOCATED AT 28 ROUTE 46, HACKERS, NJ 07800, 908-850-0050) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED DUE TO FRACTURES WITH SEVERAL ENGINE PISTONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 16076286. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.