NHTSA Complaint #11254737 — 2011 FORD FIESTA

I OWN A 2011 FIESTA WITH 130000 MILES ON IT. AS EVERYONE IS AWARE, THEY HAVE TRANSMISSION ISSUES. I HAVE HAD THE TCM REPROGRAMMED 5 OR 6 TIME SINCE PURCHASING THE VEHICLE AND REPLACED A CLUTCH. THEY EXTENDED THE WARRANTY TO 100000 MILES BUT MY CLUTCH WAS CLEANED IN 2016 AT APPROX 95000 MILES BEFORE IT WAS THE STANDARD FOR THEM TO REPLACE THE BAD CLUTCHES. LAST SEPTEMBER, AT 120000 MILES, IWAS DRIVING DOWN A MAIN ROAD WHEN MY CLUTCH QUIT WORKING WORKING WHILE I WAS DRIVING AND STRANDED ME IN THE MIDDLE OF A MAIN 7 LANE ROAD, WOULDNT EVEN GO INTO NEUTRAL. I'M LUCKY THERE WASNT AN ACCIDENT WITH HOW SUDDENLY IT HAPPENED, AFTER FIGHTING WITH FORD FOR TWO MONTHS I HAD THE CLUTCH REPLACED IN NOVEMBER AND HAD TO PAY 1300 FOR WHAT TO ME SEEMS A MAJOR SAFETY CONCERN. NOW LESS THAN A YEAR LATER MY OTHER CLUTCH IS GOING OUT AND AGAIN I'M OUTSIDE OF THE 100000 MILE WARRANTY. I KNOW 3 PEOPLE PERSONALLY WHO ARE ALSO HAVING G THE SAME ISSUE AFTER HAVING THERE CLUTCH CLEANED AND THEN PASSING THE 100000 MARK. FORD HAS PRODUCED A CAR THAT FAILED IN THE MIDDLE OF THE ROAD, WILL JUST QUIT WORKING AND WILL LURCH FORWARD AND YOU ARE BRAKING OR WHEN YOU ARE JUST STARTING TO PUT GAS ON THE PEDAL. I HAVE PERSONALLY EXPERIENCED ALL OF THESE ISSUES AND MORE(LIKE MY AUTOMATIC VEHICLE REVVING AND THEN STARTING TO ROLL BACKWARDS DOWN A HILL WHILE I'M PUSHING ON THE GAS). I WOULD LIKE VERY MUCH FOR FORD TO BE HELP RESPONSIBLE FOR THIS AND HAVE TO EXTEND THEIR WARRANTY PAST THE 100000 MILES. THIS IS A KNOWN ISSUE THAT THEY HAVE TRIED TO HIDE, THEN AVOID AND IT IS DEFINITELY A SAFETY ISSUE. I'M HOPING SOMEONE CAN HELP WITH THIS.