NHTSA Complaint #11254318 — 2012 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11254318
Vehicle 2012 FORD F-150
Component STEERING
Date of Incident
Date Filed
Mileage 93,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

I WAS DRIVING SLOWLY THROUGH A PARKING LOT AND A FAULT APPEARED IN THE DASH 'POWER STEERING ASSIST FAULT' AND JUST LIKE THAT THE POWER STEERING WENT OUT. I STOPPED THE TRUCK AND REMOVED THE KEYS. THE SYSTEM REBOOTED AND WHEN I STARTED IT UP IT WORKED FINE FOR ABOUT 30 MINUTES WHEN I STOPPED TO GET GAS. UPON RESTART THE SAME ISSUE OCCURRED. I REBOOTED IT, AND IT TOOK 3 REBOOTED THIS TIME TO GET THE STEERING BACK. I STOPPED ONE MORE TIME AND IT HAPPENED AGAIN. SAME ISSUE, SAME TEMPORARY RESOLUTION. THIS TIME I WAS ABLE TO DRIVE 45 MINUTES. UPON RESEARCHING THIS ISSUES I SEE MANY COMPLAINTS ON THIS SAME ISSUE WITHIN THE LAST 30 DAYS ON THE SAME MODEL. THAT'S A BIT MORE THAN A COINCIDENCE. GIVEN THAT THE ONLY SOLUTION FOR THIS COSTS $1800 AND SO MANY PEOPLE ARE HAVING THE SAME ISSUE WITHIN THE SAME SHORT TIME FRAME, THIS DESERVES INVESTIGATION.

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