NHTSA Complaint #11254316 — 2002 TOYOTA SEQUOIA

THE FIRST INDICATION THAT SOMETHING WAS WRONG WAS THE FIRST WEEK OF SEPTEMBER 2019. I WAS DRIVING DOWN A COUNTY ROAD WHEN THE LIGHTS INDICATOR LIGHTS FOR THE TRAC AND VSC STARTED FLASHING AND BEEPING WHEN I DROVE OVER SOME BUMPS. THE LIGHTS WOULD NOT GO OFF EVEN WHEN PRESSING TRAC OFF. I TURNED OFF THE CAR AND RESTARTED IT AND THE LIGHTS WERE OFF BUT ONLY FOR ABOUT 15 MINUTES INTO MY DRIVE. I TOOK IT TO THE TOYOTA DEALERSHIP AND THE AGENT SAID HE DID NOT KNOW ANYTHING ABOUT THE SYSTEM AND I WOULD HAVE TO BRING IT BACK FOR DIAGNOSTICS. THAT NIGHT I WAS GETTING READY TO GO OVER A RATHER LARGE BRIDGE WHEN ALL OF THE SUDDEN THE CAR JERKED TWICE TO THE RIGHT WITH THE SECOND EVENT PULLING ME OFF THE ROAD. IT WAS EXTREMELY FRIGHTENING AND TERRIFIED US ALL. THANK GOD IT DID NOT HAPPEN ON THE BRIDGE OR UNDER OTHER CIRCUMSTANCES. THE VSC AND TRAC LIGHTS CAME ON AT APPROXIMATELY THE SAME TIME AS THEY HAD BEEN OFF. I CONTACTED TOYOTA CORPORATE AND ESSENTIALLY THEY SAID THAT THE VEHICLE WAS NOT UNDER WARRANTY. THIS IS AN EXTREMELY DANGEROUS SITUATION. THANKFULLY I AM A EXPERIENCED DRIVER BUT IF IT WOULD HAVE BEEN ONE OF MY KIDS, I DON'T KNOW IF THE OUTCOME WOULD HAVE BEEN THE SAME. THE LOCAL TOYOTA DEALERSHIP HAS BEEN OF NO HELP. THE CAR IS SITTING IN MY DRIVE. I IMPLORE YOU TO FURTHER INVESTIGATE THIS FAILURE OF THE SYSTEM BEFORE SOMEONE GETS KILLED.