NHTSA Complaint #11254287 — 2012 HYUNDAI TUCSON

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD REV, BUT BEGIN TO SLOW DOWN. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WAS RISING. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER WAITING THIRTY MINUTES, THE VEHICLE WAS RESTARTED, BUT IT STILL MADE AN ABNORMAL NOISE. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO FAIRFAX HYUNDAI (LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 352-0444) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,500.