NHTSA Complaint #11254258 — 2012 HYUNDAI TUCSON

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND OTHER PARTS OF THE ENGINE, BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RON CARTER HYUNDAI (18100 GULF FWY A, FRIENDSWOOD, TX 77546, 281-929-0246) WHERE THE CONTACT PAID TO HAVE THE VEHICLE DIAGNOSED. AFTER TAKING THE VEHICLE FOR AN INSPECTION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL. PER THE RECALL NOTICE, THE ENGINE OIL PAN COULD LEAK AND, IF NOT ADDRESSED, THE LOSS OF OIL MAY RESULT IN ENGINE DAMAGE. THE DEALER STATED THAT THEY WOULD TAKE A LOOK AT THE VEHICLE IN REGARDS TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,163.