NHTSA Complaint #11254205 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER REGARDING AN EMISSIONS UPDATE THAT WAS REQUIRED VIA A LAWSUIT AGAINST THEM. THE CONTACT HAD THE EMISSIONS UPDATED AT CORTESE CHRYSLER JEEP DODGE RAM (2400 W HENRIETTA RD, #2324, ROCHESTER, NY 14623, (800) 952-7892) IN JUNE OF 2019. SINCE THEN, THE CONTACT STATED THAT THE VEHICLE'S OVERALL PERFORMANCE DECREASED BY 25%. THE VEHICLE ALSO LOST POWER, LOST ACCELERATION, AND THE CRUISE CONTROL OPERATED INTERMITTENTLY. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED. THE MANUFACTURER INFORMED THE CONTACT TO CALL THE DEALER AND INFORM THEM OF THE FAILURES. THE SAME DEALER WAS CONTACTED AND STATED THAT EVERYTHING WAS FINE; HOWEVER, THE CONTACT INFORMED THEM THAT THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THEN ACCELERATE SUDDENLY. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERATING AS INTENDED AND CLOSED THE CASE. THE FAILURE MILEAGE WAS 62,000.