NHTSA Complaint #11254193 — 2017 NISSAN MURANO

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11254193
Vehicle	2017 NISSAN MURANO
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 31, 2017
Date Filed	September 9, 2019
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB

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