NHTSA Complaint #11254158 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE VEHICLE LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS STRANDED THE VEHICLE HAD TO BE TOWED; DAMAGE TO THE ENGINE WHILE DRIVING AT APPROXIMATELY 65 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.