NHTSA Complaint #11253991 — 2012 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11253991
Vehicle	2012 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	September 7, 2019
Date Filed	September 8, 2019
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

I STOPPED TO GET GAS, PUT MY CAR IN PARK, AND SHUT THE CAR OFF. IT STARTED ROLLING FORWARD AS I WAS TRYING TO GET OUT. I LEAPED BACK IN AND HIT THE BRAKE AND PUT THE EMERGENCY BRAKE ON. AFTER THAT, THE CAR WOULDN'T START BECAUSE IT WAS REGISTERING THAT THE CAR WAS IN REVERSE EVEN THOUGH THE GEAR SHIFT WAS IN PARK. I WENT INTO THE GEAR SHIFT AREA BY PULLING OFF THE CENTER CONSOLE AND MANUALLY PUT IT IN NEUTRAL SO I COULD START THE CAR AND DROVE IT TO THE FORD DEALERSHIP FOR THEM TO LOOK AT IT. I DID SOME RESEARCH AND SAW THAT SIMILAR ISSUES WERE FOUND IN 2013 AND NEWER FORD FUSIONS AND THEY WERE RECALLED. I'M THINKING THE 2012 YEAR FORD FUSION SHOULD BE INCLUDED IN THIS RECALL.

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