NHTSA Complaint #11253804 — 2019 NISSAN ARMADA

BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.