NHTSA Complaint #11554669 — 2019 NISSAN ARMADA
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11554669 |
| Vehicle | 2019 NISSAN ARMADA |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
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