NHTSA Complaint #11253702 — 2013 DODGE DURANGO AIR BAGS

Complaint Details

ODI Number	11253702
Vehicle	2013 DODGE DURANGO
Component	AIR BAGS
Date of Incident	September 6, 2019
Date Filed	September 6, 2019
Mileage	104,749 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE WAS STATIONARY IN MY DRIVEWAY, I WAS SITTING IN THE DRIVER SEAT. VEHICLE WAS RUNNING, BUT IN "PARK", DRIVER'S DOOR OPEN. MY HUSBAND REACHED IN FROM OUTSIDE TO HUG ME GOODBYE, AND THE DRIVER'S SIDE HEADREST POPPED OPEN. POWERFUL ENOUGH TO MOVE MY HEAD FORWARD, BUT NOT POWERFUL ENOUGH TO CAUSE PAIN OR INJURY. WE TRIED TO PUT IT BACK TOGETHER (NOT REALIZING THAT THERE WAS AN AIRBAG IN THERE), AND WERE UNSUCCESSFUL. I DROVE APPROXIMATELY 4 MILES TO WORK AFTERWARDS, ADJUSTING THE SEAT A BIT SO AS NOT TO IMPEDE MY POSTURE.

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