NHTSA Complaint #11253683 — 2018 NISSAN ROGUE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11253683
Vehicle	2018 NISSAN ROGUE
Component	SEATS
Date of Incident	May 1, 2019
Date Filed	September 6, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE DRIVER'S SEAT WAS LOOSE AND MADE AN ABNORMAL SQUEAKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL NISSAN (12230 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 243-8600) WHERE IT WAS DIAGNOSED THAT THE SEAT CAGE AND SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A LOANER VEHICLE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE ID NUMBER: 36637240, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNAVAILABLE.

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