NHTSA Complaint #11253680 — 2015 GMC TERRAIN

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT THE RADIO AND BACK-UP CAMERA DID NOT WORK. THE VEHICLE WAS TAKEN TO GREEN BUICK GMC (563-484-5147, LOCATED AT 3210 E KIMBERLY RD, DAVENPORT, IA 52807) WHERE IT WAS DIAGNOSED THAT THE RADIO UNIT NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE UNIT WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.