NHTSA Complaint #11253634 — 2015 RAM 2500

TL* THE CONTACT OWNS A 2015 RAM 2500. THE VEHICLE WAS TAKEN TO WESTGATE DODGE RAM WAKE FOREST (10936 STAR RD, WAKE FOREST, NC 27587, (919) 809-6559) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) WHERE THE REMEDY WAS TO WELD THE NUT. THE CONTACT WAS CONCERNED THAT THE REMEDY WAS NOT THE CORRECT REMEDY FOR THE RECALL DUE TO WELDING TWO DIFFERENT METALS TOGETHER AND BURNING THE NUT. THE CONTACT WAS ALSO CONCERNED THAT THE REMEDY WOULD STOP THE VEHICLE FROM HAVING AN ALIGNMENT PERFORMED. THE SAME DEALER WAS CALLED AND INFORMED THE CONTACT THAT THE RECALL REMEDY WAS TO WELD THE NUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 76,000.