NHTSA Complaint #11253602 — 2012 FORD ESCAPE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11253602
Vehicle	2012 FORD ESCAPE
Component	SEATS
Date of Incident	August 20, 2019
Date Filed	September 6, 2019
Mileage	139,635 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE SEAT BELT RETRACTED INTO THE FOLDED REAR SEAT. THE REAR SEAT WOULD NOT FOLD UPRIGHT. THE CONTACT TOOK THE VEHICLE TO GREAT LAKES FORD (2469 E APPLE AVE, MUSKEGON, MI 49442, (231) 777-2750) WHERE THE MECHANICS FOLDED THE SEAT DOWN AND IT WOULD NOT RAISE BACK UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,635.

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