NHTSA Complaint #11253592 — 2020 TOYOTA SUPRA

TL* THE CONTACT OWNS A 2020 TOYOTA SUPRA. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND A MESSAGE APPEARED, WARNING THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO A STEERING MALFUNCTION. THE CONTACT HAD TO STOP THE VEHICLE IN THE MIDDLE OF THE HIGHWAY WHERE IT WAS TOWED TO UNIVERSAL TOYOTA (12102 I-35, SAN ANTONIO, TX 78233, (726) 444-6959). THE DEALER INITIALLY STATED THAT SINCE THE ENGINE HAD BEEN MODIFIED, THEY WOULD NOT HONOR THE WARRANTY. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER AND THEY PROVIDED THE DEALER WITH ANOTHER REASON NOT TO HONOR THE WARRANTY, STATING THAT THE VEHICLE WAS BEING USED FOR RACING PURPOSES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,100.