NHTSA Complaint #11253577 — 2016 TESLA MODEL S

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11253577
Vehicle	2016 TESLA MODEL S
Component	SUSPENSION
Date of Incident	September 4, 2019
Date Filed	September 6, 2019
Mileage	38,756 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD CRACKING SOUND AND THE VEHICLE STARTED TO VEER TO THE LEFT. THE CONTACT PULLED OVER TO SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE WAS VERY LOW AND CLOSE TO THE GROUND. THE VEHICLE WAS TOWED TO TESLA (9850 W BROAD ST, GLEN ALLEN, VA 23060,) WHERE IT WAS DIAGNOSED THAT THE FRONT END WAS FRACTURED FOR NO APPARENT REASON. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,756.

Related Complaints for the 2016 TESLA MODEL S

Other SUSPENSION Complaints

#11702321 — December 1, 2025 — The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 10 MPH and making a right ...

#11691703 — October 6, 2025 — Car was making a rattling noise and no indication on the car indicating that it was a suspension issue. Drove for a f...

#11676368 — July 26, 2025 — I was backing out of a parking space and the front driver side fore link broke. Internet search reveals this is a kno...

#11666935 — June 14, 2025 — on 5/20/25, I had my Tesla repaired as I had suspension issues. They repaired my car to rectify my suspension for bot...

#11625206 — November 14, 2024 — In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collisi...

Recent Complaints for the 2016 TESLA MODEL S

#11717158 — POWER TRAIN — February 11, 2026 — I am reporting a safety-related defect involving sudden loss of motive power on my 2016 Tesla Model S. During the dr...

#11715871 — VEHICLE SPEED CONTROL — February 5, 2026 — I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed int...

#11711765 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...

#11711765 — ELECTRICAL SYSTEM — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...

#11711765 — VISIBILITY/WIPER — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...