NHTSA Complaint #11253530 — 2004 DODGE DURANGO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11253530
Vehicle	2004 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	August 29, 2019
Date Filed	September 5, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

COWL UNDER WINDSHIELD DOES NOT DIVERT WATER FROM ENGINE BAY. WATER POOLS ON ENGINE, GETTING INTO THE COIL-OVER-PLUGS (COP) AND INTAKE(GASKET) CAUSING HESITATION STALLING AND ENGINE FAILURE AFTER BEING EXPOSED TO WATER. RAIN, CAR WASH, USING THE WINDSHIELD WASHER. CHRYSLER HAS MADE 7 DIFFERENT VERSIONS OF THE COWL TO ADDRESS THE ISSUE BUT HAS NEVER ISSUED AN OFFICIAL RECALL. THOSE WHO DO NOT HAVE THE LATEST VERSION OF THE COWL (PART# 55362453AK) HAVE TO PAY FOR THE PART AND HAVE IT INSTALLED OR RISK HAVING ENGINE FAILURE WHILE DRIVING DOWN THE ROAD IN THE RAIN. PART THAT SHOULD BE INCLUDED IN RECALL 55362453AK "COWL" THIS IS A KNOWN ISSUE REPORTED BY "DURANGO" OWNERS THAT IS ALL OVER THE INTERNET

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