NHTSA Complaint #11253381 — 2016 RAM 1500

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LOST A FEW MILES PER GALLON AND HESITATED BEFORE ACCELERATING. THERE WERE NO LEAKS PRESENT OR WARNINGS. THE CONTACT STATED THAT THE FAILURES RECURRED AS THE CONTACT ATTEMPTED TO ENTER THE HIGHWAY. THE VEHICLE WAS TAKEN TO ELK GROVE DODGE CHRYSLER JEEP RAM (916-513-4234, LOCATED AT 8575 LAGUNA GROVE DR, ELK GROVE, CA 95757) WHERE THE TECHNICIANS TEST DROVE THE VEHICLE, BUT WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE DEALER RECOMMENDED AN INSTALLATION OF A DATA COLLECTION SOFTWARE. THE CONTACT STATED THAT HE WAS NOT INSTRUCTED ON HOW THE DATA COLLECTOR WORKED AND DECLINED THE INSTALLATION. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. *TR*JB