NHTSA Complaint #11253336 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE DRIVER WAS CONCERNED ABOUT HER SAFETY THE CONTACT WAS CONCERNED THAT THE ALTERNATOR MAY HAVE FAILED WHILE DRIVING AT APPROXIMATELY 70 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. GARBER CHRYSLER DODGE JEEP RAM LOCATED AT 5330 BAY RD, SAGINAW, MI 48604, (989)399-8550, WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED BUT WAS STILL PENDING. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ONCE BEFORE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,880. CONSUMER STATED THE ISSUE WAS A FAILED IGNITION SWITCH. THAT SHOULD BE INVESTIGATED BECAUSE IT FAILED WITHOUT WARNING.*JB