NHTSA Complaint #11253333 — 2014 GMC TERRAIN

I WAS DRIVING OUR VEHICLE ON 8/28/2019 AND THE WINDSHIELD WIPERS STOPPED WORKING DURING A DOWNPOUR. LUCKILY WE HAD GOTTEN OFF OF THE HIGHWAY, WERE CLOSE TO HOME, AND WERE ABLE TO SLOWLY MAKE IT HOME, BUT HAD THE FAILURE HAPPENED ON THE HIGHWAY THE RESULTS COULD HAVE BEEN CATASTROPHIC. TOOK THE CAR TO OUR MARTYS BUICK/GMC IN KINGSTON, MA AND THEY INFORMED US THAT THE WIPER MODULE AND TRANSMISSION ASSEMBLY HAD FAILED AND WE HAVE TO VEHICLE REPAIRED FOR ROUGHLY $400. THIS ISSUE HAS BEEN WELL DOCUMENTED AND RECALLS ISSUED IN CANADA FROM THIS MAKE, YEAR, AND MODEL VEHICLE. NO SO IN THE US. THIS IS ABSOLUTELY UNACCEPTABLE AND NEEDS TO BE RECTIFIED.