NHTSA Complaint #11253164 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO OVERHEAT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND SHUT OFF THE VEHICLE TO ALLOW IT TO COOL OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619, 813-579-5942) WHERE IT WAS DIAGNOSED AND REPAIRED. THE REPAIR SPECIFICS WERE UNKNOWN. THE CONTACT PAID OUT OF POCKET FOR THE REPAIRS. SOON AFTER THE REPAIRS WERE PERFORMED, THE FAILURE CONTINUED ON MULTIPLE OCCASIONS. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER APPROXIMATELY FOUR TIMES FOR VARIOUS ENGINE DEFECTS. RECENTLY, WHILE DRIVING 65 MPH, THE CONTACT HEARD NOISES COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. MOMENTS LATER, THE CONTACT HEARD A LOUD BOOM COMING FROM THE ENGINE AND THE VEHICLE BEGAN TO STALL. THE CONTACT PULLED OFF TO THE SHOULDER AND TOOK THE VEHICLE BACK TO THE SAME DEALER. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.