NHTSA Complaint #11253099 — 2011 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11253099
Vehicle	2011 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	September 1, 2019
Date Filed	September 4, 2019
Mileage	110,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY VAN CUT ON FIRE LAST SATURDAR, SEPTEMBER 1ST 2019. FOR NO APPARENTLY REASON. I DROVE ABOUT 5 MILES FROM MY HOUSE TO THE GROCERY STORE, WHEN I NOTICE THE SMOKE, I FIRST THOUGH WAS THE CAR IN FRONT OF ME. BUT WAS SMOKE COMING FROM MY HOOD. I WAS JUST ABOUT TO STOP AT A STOP SIGH AND I LOOK THE TEMPERATURE GATE AND IT WAS FINE, TURN OF THE CAR AND PEOPLE FROM THE PARKING LOT WAS ALREADY YELLING FOR ME TO GET OUT OF THE CAR. MORE THAN 2/3 OF THE VAN WAS TOTALLY DESTROYED IN THE FIRE.

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